Ecotric Bikes Offers Awesome, High-performance Electric Bikes For Recreation, Commuting & Exercise. T.B. You can also track your order by clicking here. ... Ecotric 48V Gold portable and folding fat ebike with LCD display . Zumaround Return Policy Please read the return policy that applies to the product you selected above. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If you decide to cancel before a backorder arrives and is processed for shipping, we will not charge a fee. A fixed delivery time cannot be scheduled. We'll get you a replacement or refund in a snap! Our 5-Star Customer Service Team Is Trained For Any Question (800) 591-7508, Interest Free Financing Available: Buy Now Pay Later with Klarna, NAKTO CAMEL Women 26" 250W Electric Cruiser Bike, Jupiter Discovery X5 350W Folding Electric City Bike, Ecotric Vortex 350W Electric Cruiser Bike, X-Treme Cabo Cruiser Elite 48 Volt Electric Scooter (New), Xtreme Cabo Cruiser Elite Max 60 Volt Electric Scooter (NEW), Ecotric 48V Folding 500W Electric Fat Tire City Bike, Our goal is to keep the ordering process as simple as possible. This ECOTRIC E-Bike features Pedal Assist and Throttle only modes to conquer any road. You can cancel your order free of charge up to 48 hours after the order was placed and if the order has not been physically shipped. We reserve the right to contact you and the merchant in order to get more information. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. UrbanBikesDirect.com is committed to providing the best customer service in the electric bike, electric skateboard and electric scooter industry. UrbanBikesDirect recommends IMMEDIATE inspection, with driver present, to verify damage. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. 0 Reviews. No refund can be issued in this case. If your order has been shipped, a standard return procedure applies. The Shopping Guarantee number is provided to you on the order confirmation page from your merchant or the Certificate of Guarantee email. Hi i need a receipt with the bikes serial number for the cops when they stop me. The bike is very easy mounting and dismounting. If you purchased one of our large and heavy items your item will ship freight LTL will be delivered via a lift gate truck. This is a fee that covers administrative and personnel fees. We recommend taking a picture of the package and/or the item before shipping. This bike can run up steep hills with ease since the powerful motor provides more than enough boost. Add to list . $1,479.99 ... Ecotric 48V Fat Tire Portable and Folding Electric Bike with LCD display-Black and Blue. Please make sure the phone number you entered at checkout is a good number to contact you at. All of our products are sourced in the US and we take pride in having the fastest shipping in the industry. You must notify us of your intent to return within 30 days of delivery date. Refunds will be applied to the same payment method used when original purchase was made. Meepo Return Policy I love the bike !!! You must be the buyer of record of a valid Norton Shopping Guarantee certificate or number issued within the immediately preceding 30 days. Shop Now; Search. We will also notify you of the approval or rejection of your refund. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. It allows riders to ride along the sand, mud, dirt trails, snow, and regular road conditions with ease! Hiboy Return Policy 34 reviews No questions. Refunds will only be issued to the original credit card that you use when placing your order. Ecotric 48V Folding Electric Fat Tire City Bike Introducing the ECOTRIC FAT20S900 series: powerful, comfortable, long-range, all-terrain, portable, foldable Electric Bikes. Hours: Monday - Friday: 9:00am - 5:00pm (Pacific Time) E-bike Tech Support: 510-209-4536. If you order has shipped, you (the buyer) will be responsible for actual return shipping charges. Most importantly, this is the E-bike you can trust and deserve. Emojo Bike Return Policy Depending on the freight company the delivery window may differ. We report the amount of the sale on the Customs form. If you attempt to return an item without a return authorization (including refusing delivery), past 30 days or in unacceptable condition, the item will be refused or shipped back to you at your cost; if we choose to accept the return, additional fees will apply. If the package is seized by Customs for any reason and we do not receive the package back, we will NOT issue you a refund since, obviously, local laws and regulations determine the fate of the package. The Following Cannot Be Returned Our satisfaction guarantee and lowest price guarantee let you rest easy knowing you'll be taken care of, no matter what happens. CANCELLATIONS With 4-inch air-filled tires sitting on compact 20-inch rims and a durable Aluminum Alloy frame, This ECOTRIC … To start the claim process for a particular transaction, click the "Price Claim" link for that transaction. In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. 1-866-295-9457. Every product is checked for quality assurance and packaged with the utmost care to ensure it arrives in perfect working condition. UrbanBikesDirect.com 30-Day Satisfaction Guarantee Return Policy It easy to get on and off the bike, especially fit for elders and women with... You can purchase this product but it's out of stock, Ecotric Hammer Electric Fat Tire Beach Snow Bike - Orange, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Blue, Ecotric Hammer Electric Fat Tire Beach Snow Bike-Matt Black, Ecotric Lark Electric City Bike For Women, Ecotric Leopard Electric Mountain Bike - Matt Black, Ecotric Leopard Electric Mountain Bike - White, Ecotric Matt Black 48V portable and folding fat ebike with LCD display, Ecotric Matt Green 48V Fat Tire Portable and Folding Electric Bike with color LCD display, Ecotric Peacedove black electric city bike. Refunds will only be issued to the original credit card that you use when placing your order. The STARFISH20 is a practical, lightweight city folding bike. We recommend that you send us a screenshot and the URL of the same item you purchased, showing the new price. It can only be scheduled in a delivery window time frame. Description Specification FAQ The beach snow fat bike features both pedals assist and throttle mode for roll over all types of terrain, thanks to the 4” tires found on all our fat bikes. Teemo Return Policy Upon receipt of the said item, we will either refuse it or contact you by email to notify you that the item was received damaged or used. At any time during the validity period of a Norton Shopping Guarantee, you can register or log in to the Norton Shopping Guarantee Buyer Service Center to utilize the Service. The fat tire Ecotric electric bike is ideal for riding on any type of rough terrain. ECOTRIC 48V Fat Tire Portable Foldable Bicycle Customer Favorite Foldable Bike Introducing the ECOTRIC Fat tire foldable series. The Electric Rocket has a 500-watt motor located in the rear hub possessing supreme power. If we received the item damaged you may file a claim with your shipping company. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. If we received the item used you may choose to have the item disposed of or have the item returned to you at your expense. 4.2 out of 5 stars 13 ratings | 3 answered questions Currently unavailable. DAMAGED MERCHANDISE If you have any further questions about the ordering and shipping process, feel free to contact us by email at support@urbanbikesdirect.com. The durable and strong ECOTRIC Folding E-Bike can support up to 220 lbs and comes with front and rear fenders. If your return is approved you will receive an email from us with return instructions. Some parts orders and freight shipments are subject to ship the following business day if the order is placed close to the 1pm cut off time. If your item(s) are available for immediate shipment, we will process the charges and submit the order for shipment. Example 9:00 am. Big Toy USA Return Policy Enskate Return Policy . Ecotric has a 30 day return warranty. We recommend taking a picture of the package and/or the item before shipping. Add to Cart. Estimated shipping and delivery is 3-5 days business days if the product is in stock. The Lowest Price Guarantee allows you to make a claim, if within the 30-day validity period, you see the exact same electric bike advertised on the same merchant's Web site at a lower published retail price. We will either provide you a return shipping label or you will have to arrange the shipping yourself. QUESTIONS? For this reason, we strongly suggest that you obtain a tracking number for the returning item(s) and purchase shipping insurance. Ecotric products come with a 2 year warranty against manufacturing defects including frame, battery, motor, controller and display. GreenBike Electric Motion Return Policy We insist that you love everything you buy from us. EMAIL SUPPORT@URBANBIKESDIRECT.COM If you want to check if we can price match a electric bike before you place your order, please contact us. Vester Return Policy Ecotric Matt Green 48V Fat Tire Portable and Folding Electric Bike with color LCD display $1,299.99 Ecotric 48V Fat Tire Portable and Folding Electric Bike with color LCD display-Black and Red Most of our products come with at least 1-year manufacturer's warranty. You need to be at the delivery address during the delivery window to receive and sign for the item. If you find another online store that offers a lower price then us within 30 days of your purchase date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. You can access the full Ecotric Warranty by clicking here. Our goal is to make your shopping experience as easy going as possible and ensure that you are 100% satisfied with your purchase. EMAIL US: SUPPORT@URBANBIKESDIRECT.COM, In the event of damage to your product in shipping, please contact support@urbanbikesdirect.com to arrange for replacement and pick-up of the damaged electric bikes. Additional charges are the responsibility of the recipient because we have no control over these government-imposed charges and cannot determine what they may be. This ECOTRIC Starfish electric commuter bike comes equipped with the top of the range 7-speed Shimano gears and Tektro Novela Mechanical Disc brakes. All claims must be made in English. You are responsible for any return shipping charges. Original shipping charges are non-refundable. Return Policy by Brands $969.99 Quick view. If a returned item gets damaged during the transportation, it is the customer's responsibility to file the claim with the carrier. If you qualify for a refund, you will be refunded the difference in price to your credit card. We will also notify you of the approval or rejection of your refund. date please let us know and we will contact the brand to ensure they are not breaking the minimum advertised price policy. Please do not ask us to claim less than the actual purchase amount. Please inspect the packaging of your items when they arrive. If you are approved, then your refund will be processed, and a credit will be automatically applied to the original method of payment within 10 business days. To use the service: You will be required to provide the following information: All claims must be made by sending an email to PriceClaim@NortonShoppingGuarantee.com. Securely pack all the returned items in the original packaging and include any other paperwork requested in the return approval email. Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Thanks! Returns are easy, simply contact us for a return. 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